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    OpenTaps

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    Apatar

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Frequently Asked Questions - Technical

TopWhat are the system requirements to run an online course?

Generally the courses at a minimum require: PentiumŪ-class processor. 256 MB of RAM. 1024 x 768 minimum screen resolution. Windows 98, NT, 2000, XP, or Vista, Mac or Linux (any distribution). 56K minimum connection speed, broadband (256 kbps or greater) connection recommended. Internet Explorer 5.5+ , Opera, Netscape, Mozilla, Firefox and other browsers are normally supported. Flash Player 7.0 or higher required. JavaScript must be enabled.

TopWhere do classes take place?

Click2eLearn's online training courses take place wherever your computer is: at home, at work, on the road -- anywhere you can connect to the Internet.

TopWhen does my class meet?

Technically there are no class times. You can log onto the system whenever it is convenient for you, at any time, day or night, to take a course, or just part of a course. You don't have to be online at a set time of day. There are no books to buy, and no classes to attend.

TopHow much time do I get to complete a course?

Start with any course you want to start with, and take as long as you need to complete the course within the 1-year subscription period. You may also complete the course as quickly as you want to also, or skip sections of courses where you are already proficient.

TopWhat makes these online courses high quality?

Our e-learning courses are based on sound principles, from extensive research in instructional design, adult learning and information processing. All online training courses are designed so that new knowledge and skills will be remembered and retrieved for future use.

TopWhat is the structure of a subscription?

Each subscription is divided into courses. Courses are divided into units. Each unit consists of a well-defined set of learning object.

TopHow do I take a course?

After your subscription is set up, a link to our login web site will be e-mailed to you. Click on student login icon, sign-in and begin taking courses. Specific instructions will be e-mailed to you after your payment is processed.

TopWill you send me books, CDs, DVDs, or PDF files?

All of our training materials are online, web-based courses which are only available through the Internet. We do not have any material that we can send to you by postal mail or by e-mail. Our courses are not available on CD or DVD and cannot be downloaded and taken offline.

TopCan I download the courses and take them offline?

All of our training materials are online, web-based courses which are only available through the Internet. The courses cannot be downloaded and taken offline. They are not available in any offline format.

TopInstead of purchasing tutorials, can I just link to yours from my website?

Absolutely not. It is illegal to hotlink directly to our tutorials, or to tutorials created for our customers. Doing so constitutes a serious copyright violation, and all necessary steps will be taken to prosecute offenders to the fullest extent of the law. Please take the time to read over our terms of use.

If anyone is aware of such activity taking place, please contact our Abuse department to let us know. It would be greatly appreciated!

TopHow long will it take to get my tutorials?

There's not download or physical delivery for tutorials: you need to view the courses online, which are optimized for even 56kbps connection. A shipping address is used just to identify customers when you pay via PayPal, but it won't be used for physical delivery. For custom tutorials, delivery times are highly dependent on which tutorials you order, and their complexity: we will let you know when you place your order.

TopWhat are your terms of use?

For a complete description of our terms of use, click here.